Assistant Vice President (Remittance Section)

Job Description

• Responsible for the smooth execution of routine international inward remittance transactions for bank customers on a day to day operation and for ensuring high levels of customer services.
• Build strong relationships with external counterparts, internal counterparts and relevant stakeholders for smooth functioning of the International Remittance operation
• Solve the customer’s query and complaint about the inward remittance via telephone or email or face-to-face to get customers’ satisfaction
• Verify SWIFT message further process and Check transactions in core banking System.
• Ensure full compliance with CBM regulatory and Bank’s policies, procedures and standards to minimize operational risk for outward remittance transactions process
• Execute the accomplishment of key tasks within the team and ensure timely execution
• Prepare CBM report and regular ensure report accuracy
• Perform any other ad-hoc duties and project as are reasonably required of the position assigned from time to time

Requirements

• Post Graduate Diploma or Professional Degree in business management or equivalent. (Master Degree major in Economics, Business Management or related field is preferred)
• Minimum 4 years of experience working in financial institutions and in the area of International Remittance Operation.
• Good command of English (Writing + Speaking) and computer literate
• Comprehensive understanding of industry standards e.g. CBM rule and regulations, relevant ICC rules and SWIFT.
• Strong banking knowledge, innovative and creative thinking
• Demonstrated ability in working in a team environment.