Assistant Vice President (Bancassurance Department)

Main Duties and Responsibilities
• Business Operations Management
• Data & Reporting
• Incentive Quality Control & Audit
• Sales Enablement Tools

Detail Duties and Responsibilities 
• Process Design & Compliance:
• Document SOPs for bancassurance workflows (e.g., working committee meeting decision, budgeting).
• Ensure adherence to insurer/bank regulations and internal audits.
• Track approval statuses and communicate decisions to internal stakeholder.
• Maintain accurate sales/policy databases (premiums, lapses, regional and branches performances).
• Generate monthly/quarterly reports for management and support for business partner as at hoc requirement.
• Sales performance vs targets.
• Perform comprehensive monthly reconciliation between core sales figures, calculated incentive reports, and final payroll/finance ledgers to identify, investigate, and resolve all variances.
• Identify and correct data discrepancies impacting business decisions.
• Calculate sales incentives and cash awards for salespersons and supervisors based on approved schemes.
• Resolve disputes or queries related to incentives.
• Implement and train teams on new tools/processes (e.g., new pamphlets, BI, new proposal forms).

Job specification 

• Bachelor’s degree in Insurance, Business Administration, Finance, Economics, or a related field.
• At least 5 years of experience in Bancassurance, Insurance Sales, or Financial Services, preferably in a supervisory or coordinator role.
• Strong knowledge of General Insurance products and services.
• Excellent communication, interpersonal, and relationship management skills.
• Ability to drive performance, support multiple branches, and manage partners.
• Good organizational and time management skills to handle multiple responsibilities.
• Strong customer service orientation and problem-solving abilities.
• Proficiency in MS Office (Excel, PowerPoint, and Word), Power BI, and SQL for reporting, data analysis, visualization, and performance tracking.
• Good communication & stakeholder coordination