Vice President (Operation Risk)

Duties & Responsibilities

Framework & Policy Development

• Design, implement, and maintain the bank’s Operational Risk Management (ORM) framework in alignment with Basel standards and local regulatory guidelines.
• Establish and monitor Risk Appetite Statements (RAS), ensuring the bank operates within defined risk tolerance metrics.

Risk Assessment & Mitigation

• Risk and Control Self-Assessment (RCSA) process, guiding departments in evaluating inherent business risks and designing targeted control improvements.
• Lead the tracking and analysis of risk events, near-misses, and operational loss data to identify root causes and prevent recurrence.

Business Continuity & Resilience

• Formulate, maintain, and test Business Continuity Plans (BCP) and Disaster Recovery (DR) strategies to ensure operational resilience during crises.

Governance & Advisory

• Act as an independent advisor to senior management, the Chief Risk Officer (CRO), and the Board, and Risk Committee.
• Provide risk oversight for new product launches, strategic initiatives, and major outsourcing/vendor agreements.

Culture & Team Leadership

• Cultivate a robust risk-awareness culture across all business lines through staff training and active engagement.
• Lead, mentor, and build a high-performing Operational Risk team.

Key Responsibilities

• Reduction in Operational Losses: Minimizing financial impact from incidents such as execution errors or fraud.
• Risk Assessments: Direct annual Risk and Control Self-Assessments (RCSA) and process-mapping workshops to evaluate inherent risks and control effectiveness.
• Risk Appetite & Reporting: Define the bank’s operational risk appetite for Board approval and operationalize it. Develop Key Risk Indicators (KRIs) and provide actionable Management Information (MI) reporting.
• Framework Development: Design, implement, and maintain the Operational Risk Management Framework (ORMF) and policies in alignment with Basel III/IV and local regulatory requirements.
• Incident Management: Oversee the investigation, calibration, and escalation of operational risk events (e.g., internal/external fraud, system failures), ensuring root-cause analysis and preventive measures are implemented.
• Change & Project Risk: Act as a subject matter expert on steering committees to evaluate operational risks associated with new products, technology implementations, and strategic projects.
• BCP Test Success: Successful execution of emergency and disaster recovery drills without critical service disruptions.

Qualifications & Experience

• Education: Bachelor’s degree in Finance, Accounting, Economics, Risk Management, or a related field. Professional certifications such as FRM, PRM, CPA, or CIA are highly preferred.
• Experience: Minimum 5+ years of progressive operational risk management experience within the banking sector, with at least 2~3 years in a managerial or leadership capacity.
• Industry Knowledge: Deep understanding of banking operations, standard market risk controls, and regulatory compliance guidelines.
• Skills: Excellent stakeholder management, quantitative and qualitative analytical skills.

• Strategic Leadership: Ability to translate complex risk data into actionable strategies and communicate effectively with the Executive Board and Risk Committees.
• Independence: Strong backbone to provide objective, unbiased challenges to senior business leaders.
• Crisis Management: Decisive under pressure, especially when dealing with crystallized incidents or severe business disruptions.