Receptionist (Associate-Wealth Banking Department)

Duties and Responsibilities

• Welcome customers and visitors and provide friendly, professional service.
• Assist with customer registration, appointments, and general inquiries.
• Direct customers to the appropriate banking or relationship management team.
• Support meeting arrangements and day-to-day customer service activities.
• Assist customers with basic digital services and facilities.
• Maintain accurate customer records and routine administrative reports.
• Coordinate with relevant teams to ensure smooth service delivery.
• Support customer events and other assigned activities.
• Follow bank policies, service standards, and confidentiality requirements.

Requirements

• Any Graduate.
• Basic understanding of banking products and customer service.
• Good communication and interpersonal skills with a customer-focused attitude.
• Professional appearance, well-groomed, a positive attitude, and willingness to learn.
• Basic computer skills, including Microsoft Word and Excel.
• Ability to work in a team, manage assigned tasks, and maintain confidentiality.
• Flexibility to support events or extended operating hours when required.