Assistant Vice President (Digital Banking)

Main Duties and Responsibilities (အဓိကတာ၀န် နှင့် ၀တ္တရားများ)

The Position is responsible for driving the strategy, development, enhancement, and commercialization of MAB’s digital banking ecosystem, including Mobile Banking, MAB Pay Wallet, Merchant Solutions, Payment Services, and Digital Partnerships. The role leads product planning, business growth initiatives, ecosystem expansion, portfolio management, and cross-functional delivery to achieve business and customer objectives.

Detail Duties and Responsibilities (အသေးစိတ်တာ၀န် နှင့် ၀တ္တရားများ)

Product Strategy & Portfolio

• Develop and execute digital product strategies aligned with the bank’s business objectives.
• Manage the product lifecycle for Mobile Banking, MAB Pay Wallet, Merchant QR, Payment Gateway, Bill Payment, Remittance, and other digital products.
• Prioritize product enhancements based on business value, customer feedback, and market trends.
• Define product roadmaps and annual business plans.

Digital Growth & Business Development

• Develop customer and merchant activation, retention, and engagement strategies.
• Involve campaign planning, pricing strategy, and incentive programs.
• Identify new revenue opportunities and digital ecosystem partnerships.

Product Development

• Prepare Business Requirement Documents (BRDs), user stories, and functional requirements.
• Collaborate with IT, CXM, Operations, Compliance, and external partners.
• Oversee UAT, production rollout, and post-launch monitoring.
• Ensure timely project delivery.

Partnership & Ecosystem

• Manage strategic partnerships with FinTech’s, payment aggregators, billers, merchants, and government agencies.
• • Lead commercial negotiations and partnership agreements.
  • Expand the digital ecosystem through API integrations and value-added services.

  Portfolio Management

  • Monitor product profitability, transaction volume, active users, and merchant performance.
  • Prepare management reports, KPIs, and business performance analysis.
  • Recommend product improvements based on analytics.

  Governance & Compliance

  • Ensure compliance with CBM regulations and internal governance.
  • Coordinate risk assessment and operational readiness.

  Leadership

  • Mentor junior team members.
  • Coordinate cross-functional project teams.
  • Present business proposals to senior management.

Job specification အလုပ်လုပ်ကိုင်ရန် လိုအပ်ချက်သတ်မှတ်ချက်

• Bachelor’s degree in Business, Finance, IT, Computer Science, or related field.
• Master’s degree is an advantage.
• 5+ years in Digital Banking, Product Management, Business Development, FinTech, or Payment Services.
• Experience in Mobile Banking, Wallet, QR Payment, Digital Channels, or Payment Gateway.

Critical Competencies အရေးကြီးသော ကျွမ်းကျင်မှုနှင့် စွမ်းရည်များ

• Project & Product Management
• Business Analysis
• Portfolio Management
• Digital Payment
• Merchant Business
• Stakeholder Management
• Financial Analysis
• Data Analytics
• Presentation Skills