Senior Officer (Ecosystem Expansion & Customer Engagement – Consumer Banking Department)

Duties and Responsibilities

• Identify, develop, and onboard new property developers, automotive dealers, and strategic partners to expand the Bank’s partnership ecosystem.
• Drive business growth for Consumer Loans, Home Loans, and Auto Finance through partnership channels.
• Build and maintain strong relationships with partners to maximize business opportunities and ensure long-term collaboration.
• Support customers and partners throughout the loan application process, ensuring smooth and efficient experience.
• Coordinate with internal stakeholders to facilitate loan processing, approvals, and partner onboarding.
• Monitor sales performance, portfolio growth, and key business metrics to achieve assigned targets.
• Conduct market research and competitor analysis to identify new opportunities and enhance business strategies.
• Prepare business performance reports and provide insights to support decision-making.
• Support the implementation of sales campaigns, partnership programs, and business development initiatives.
• Perform other duties and projects assigned by management.

Requirements

• Any Graduate or relevant academic background
• Have minimum 3 years of experience in Consumer Banking, Business Development, Relationship Management, Sales, or Partnership Management.
• Good understanding of Consumer Loans, Home Loans, Auto Finance, and banking products.
• Strong relationship-building, communication, and stakeholder management skills.
• Excellent negotiation and business development capabilities.
• Strong analytical and problem-solving skills with the ability to interpret business performance data.
• Self-motivated, results-oriented, and able to work independently in a fast-paced environment.
• Proficient in Microsoft Office applications, particularly Excel and PowerPoint.
• Knowledge of loan processing and credit assessment will be an added advantage.