Officer ~ Senior Officer (General Banking Unit – Training Department)

Duties and Responsibilities

• The L&D Officer must be able to teach Basic Excel Workshop courses to improve the skills and performance of employees.
• This role involves facilitating the effective and continuous implementation of teaching and learning programs across the bank, communicating and coordinating with collaborating departments.
• Must be able to develop and teach courses as an Assistant in Microsoft Office (Basic) – (Word, Excel, PowerPoint).
• Assisting in planning, scheduling, and conducting training sessions.
• Providing support for operational arrangements such as preparing the necessary venue for the training, preparing teaching materials, technical preparations, and informing and communicating with those who will attend the training.
• Entering teaching calendars and course records accurately and in a timely manner, updating new information as necessary.
• Assisting in preparing course materials, presentations, and teaching materials.
• Co-organizing and facilitating new employee onboarding and group learning programs.
• Providing support and technical assistance to trainees and instructors in online and in-person courses as needed.
• Collecting and compiling comprehensive progress records of trainees, compiling data, and responding to training-related information.
• Collect feedback on training, collect training reviews and performance indicators, and support program improvement.
• Accurately entering training data and maintaining training documents.
• Supporting and implementing tasks and projects assigned by the HOD as needed.

Requirements

• Must have a degree.
• Must have (2) to (5) years of relevant work experience.
• Must have basic proficiency in using Microsoft Office Applications (Word, Excel, PowerPoint).
• Must have strong attention to detail, analytical thinking, teamwork, effective time management, flexibility, and good communication skills.
• Those who can communicate in English will be given more preference.