MAB VISA Credit Card is an internationally use credit card which can be used for payment of goods & service or cash withdrawal. MAB VISA Credit card provides a convenient way of taking loan from a bank to pay for personal use. You can do payment with these cards for VISA logo locations in everywhere both in local and in foreign country.

Two types of credit cards offered by MAB bank are VISA Classic Credit Card and Visa Platinum Credit Card.

The minimum age for principal applicant is 21 years old and the minimum monthly income for Classic Card is MMK 250,000 and Platinum Card is MMK 1,500,000.

An additional credit card that you can apply for family member which issued under the same account as the primary card holder and the credit limit is shared between primary and supplementary cardholder.

Principal cardholder’s spouse, parents or children who are 16 years old and above are eligible to apply for this card.

Simple, secure and quick payment can be done easily just by tapping the card.

Any interested customer, who meets the criteria of eligibility with required documents. The approval of the application and the credit limit is subject to the Bank’s discretion.

Contactless payments use short-range wireless technology to make secure payments between a contactless card or payment-enabled device and a contactless-enabled checkout terminal. When you tap your card or device near the Contactless Symbol, your payment is sent for authorization.

Contactless payments are fast, convenient, secure and innovative which makes them ideal for places like fast food restaurants, grocery stores, taxi cabs and more.

MAB Visa prepaid card is now available for 3 currency options (USD, SGD, EURO)

You can check your balance at the nearest MAB ATM and from your MAB i-banking.

Scenario (1)

Have all of three wallets (USD, SGD, EURO). If customer has all multi-currency which are USD, SGD and Euro in his Visa Prepaid Card, and make a transaction in USD, and transaction will only debit your USD wallet. If your USD wallet has sufficient balance, the transaction will be successful. And, if your USD wallet does not have sufficient balance, even if your other wallets have balance, transaction will be declined. Therefore, cardholders have to top up sufficient amount in their respective wallets if they know the destination currency.

For examples: If you are in USA and make a transaction in USD, transaction will only debit your USD wallet. If your USD wallet has sufficient balance, the transaction will be successful. And, if your USD wallet does not have sufficient balance, even if your other wallets (SGD, EUR) have balance, transaction will be declined.

If you are in Singapore and make a transaction SGD dollar, transaction will only debit your SGD wallet. If your SGD wallet has sufficient balance, the transaction will be successful. And, if your SGD wallet does not have sufficient balance, even if your other wallets (USD, EUR) have balance, transaction will be declined.

If you are in Europe and make a transaction in EURO, transaction will only debit your EUR wallet. If your EUR wallet has sufficient balance, the transaction will be successful. And, if your EUR wallet does not have sufficient balance, even if your other wallets (USD, SGD) have balance, transaction will be declined.

Scenario (2)

Have duel wallets.
1. Cardholder has both SGD wallet and USD wallet
2. Cardholder has both EUR wallet and USD wallet
3. Cardholder has both SGD wallet and EUR wallet

1. If the customer has both SGD and USD wallet and goes to Singapore, the transaction will debit to your SGD wallet. If your SGD wallet has sufficient balance, the transaction will be successful. And, if your SGD wallet does not have sufficient balance, even if your other wallet USD has balance, transaction will be declined. If the customer goes to USA or countries using other third currencies (ie: Baht, Peso, Dong, JPY), the transaction will debit to his USD wallet. If your USD wallet has sufficient balance, the transaction will be successful. And, if your USD wallet does not have sufficient balance, even if your other wallet SGD has balance, transaction will be declined.

2. If the customer has both EUR and USD wallet and goes to Europe, the transaction will debit to your EUR wallet. If your EUR wallet has sufficient balance, the transaction will be successful. And, if your EUR wallet does not have sufficient balance, even if your other wallet USD has balance, transaction will be declined. If the customer goes to USA or countries using other third currencies (ie: Baht, Peso, Dong, JPY), the transaction will debit to his USD wallet.
If your USD wallet has sufficient balance, the transaction will be successful. And, if your USD wallet does not have sufficient balance, even if your other wallet EUR has balance, transaction will be declined.

3. If the customer has both SGD and EUR wallet and goes to Singapore, the transaction will debit to your SGD wallet. If your SGD wallet has sufficient balance, the transaction will be successful. And, if your SGD wallet does not have sufficient balance, even if your other wallet EUR has balance, transaction will be declined. If the customer has both SGD and EUR wallet and goes to Europe, the transaction will debit to your EUR wallet. If your EUR wallet has sufficient balance, the transaction will be successful. And, if your EUR wallet does not have sufficient balance, even if your other wallet SGD has balance, transaction will be declined. If the customer goes to USA or countries using other third currencies (ie: Baht, Peso, Dong, JPY), the transaction will debit to his firstly opened wallet. For example: among these 2 wallets, customer firstly opened SGD wallet, the transaction will be debit to your SGD wallet. If your SGD wallet has sufficient balance, the transaction will be successful. And, if your SGD wallet does not have sufficient balance, even if your other wallet EUR has balance, transaction will be declined.

Scenario (3)

Have single wallet,
Only USD wallet (or) only SGD wallet (or) EUR wallet
The customer may use whichever his preferable one wallet only at any countries. If the wallet does not have sufficient balance, the transaction will be declined.

Remarks: Cardholders who don’t have MAB I-banking, need to apply to view the transactions.

You may check your transaction, card lock etc. on MAB i-banking.

You can apply at any of your any preferred MAB branches.

Right after I received Visa prepaid card, can I use it right away?

Yes, you will need to activate your MAB prepaid card at the branch.

Which documents shall I bring along when I come and collect my Visa Prepaid Card?

Yes, there are. We subscribe our MAB prepaid card details fees and charges on MAB website.

The exchange rate is determined by Visa/MasterCard. Please note that there’s cross border services fees (it is subjected to Market Rate).

There will be cross-border service fees (it is subjected to Market Rate) and other overseas bank charges.

At any of MAB branches.

Myanmar Kyats.

The advantages are ;

• Able to use at any ATMs or POS that accept MPU
• Free opening at MAB i-banking

Applicant who is 18 years old and above is eligible to apply MAB MPU Debit Card.

The requirements are ;

• NRC Card
• MAB Current (individual) or Saving Account (individual)
• Email address
• Phone Number
• 18 years and above

PIN No. is the security related secret numbers to access ATM and POS.

You can use MAB MPU Debit Card locally at any POS installed locations, ATMs with MPU logo.

The expiry date is 5 years. You cannot use it when your card has expired.

MAB MPU Debit Card is connected to your savings or current account. Any amount transacted with the card will be deducted from your saving or current account. The card can be used at POS installed locations, online payments and ATMs.

You can review your statement via MAB I-banking.

Debit Card is linked with CASA account while Prepaid Card is not. Instead, you are spending money you have loaded onto the prepaid card in advance.

A chip card, also called an EMV chip card or Smart Chip card, uses an embedded microchip instead of a magnetic strip to store data. The microchip embedded in your card encrypts your data, providing enhanced security against counterfeiting when used at a chip-enabled terminal.

Yes. In Myanmar for all of your Point of Sales (POS) transactions, you need to enter PIN to authenticate the transaction.

Anyone who is 18 years old and above can apply for MPU-UnionPay Platinum Debit Card (Co-Branded Card) at any MAB Branch.

You will receive your MPU-UnionPay Platinum Debit Card approximately 5 working days after submitting your application provided all the supporting documentation is in order.

There are 2 ways to activate your Card:

1. Please call to MAB Call Center (+951-8610612) to activate the Card (You will be asked a few questions for security clearance purposes)
2. You can also activate your Card at any MAB Branch.

You can commence using your Card immediately upon activation.

PIN can be changed at any MAB branch or via any MAB ATMs.

You will need to contact MAB Branch and fill out the prescribed form in order to reset your PIN No.

Cardholders can check their transactions and account balance 24/7 – 365 days of the year through MAB iBanking.

You must exercise great care to safeguard your Card and PIN at all times. Always keep your Card in a safe place and never share the details of your Card Number or PIN with anyone.

You should never write down your PIN.

Cardholders can log in www.mabbank.com and access Internet Banking to self-block the card or contact our MAB Call Center(+951-8610612) or any of our branches to report the loss/theft of the Card.

Your Card will be immediately blocked and no further transactions will be allowed on the Card.

A replacement Card will be issued to you, subject to payment of the card replacement fee as stated in the relevant terms and conditions.

You can get emergency assistance anytime, anywhere, and in any language. UnionPay Global Services helps you with reporting a lost or stolen card, obtaining emergency card replacement, and finding an ATM location.

A transaction may be declined due to insufficient balance or any other reasons. You may wish to check your balance via MAB iBanking or alternatively, you can contact our MAB Call Center (+951-8610612) for this purpose.

Yes, they can, by calling at any MAB branches.

Just like a prepaid or credit card, the MAB MPU-UnionPay Platinum Debit Card can be used for a variety of purposes, including:

1. To pay for goods and services at physical retail locations, in Myanmar as well as overseas
2. To make ATM cash withdrawals
3. To shop online 24/7, 365 days throughout the year

The Card is valid for a duration of 5 years. Upon expiration, the Card will no longer be valid for use. Cardholders will be issued a replacement card 2 months prior to their present card expiry date.

MAB MPU-UnionPay Platinum Debit Card is an international co-brand debit payment card, with MPU and UnionPay International. In Myanmar, this card is used in the MPU network, and in foreign countries, it is used in UnionPay International network.

At any of MAB branches.

Myanmar Kyats.

It is an innovative UnionPay Contactless chip payment product. Cardholders can pay by waiving the Quickpass card over the contactless payment terminals.

The advantages are ;

• Able to use at any ATMs or POS that accept MPU or UnionPay
• Free opening at MAB i-banking
• Worldwide acceptance
• Contactless
• Secured by EMV card standard
• Platinum card benefits from MAB or UnionPay

Please visit: www.unionpayintl.com or download UnionPay International apps to your mobile.

Applicant who is 18 years old and above is eligible to apply MAB MPU-UnionPay Platinum Debit Card.

The requirements are ;

• NRC Card (or) Passport
• MAB Current (individual) or Saving Account (individual)
• Email address
• Phone Number
• 18 years and above

PIN No. is the security related secret numbers to access ATM, POS and E-commerce.

You can use MAB MPU-UnionPay Platinum Debit Card both locally and overseas at any POS installed locations, ATMs with MPU logo or UnionPay logo.

The expiry date is 5 years. You cannot use it when your card has expired.

MAB MPU-UnionPay Platinum Debit Card is connected to your savings or current account. Any amount transacted with the card will be deducted from your saving or current account. The card can be used at POS installed locations, online payments and ATMs.

Yes, you may use this card for both E commerce and other online payments websites which accepts UnionPay.

You can review your statement via MAB i-banking.

Debit Card is linked with CASA account while Prepaid Card is not. Instead, you are spending money you have loaded onto the prepaid card in advance.

A chip card, also called an EMV chip card or Smart Chip card, uses an embedded microchip instead of a magnetic strip to store data. The microchip embedded in your card encrypts your data, providing enhanced security against counterfeiting when used at a chip-enabled terminal.

Yes. In Myanmar for all of your Point of Sales (POS) transactions, you need to enter PIN to authenticate the transaction. However, outside Myanmar, you will not have to enter the PIN to authenticate the transactions.

The transaction currency for overseas transactions depends on the transaction currency of respective countries. The transaction currency is converted to equivalent in US$ and further to MMK using the exchange rates set by Union Pay International.

The transaction currency for domestic transactions depend on merchants accepting the card whether MMK or USD. Any USD transactions will be converted to equivalent to MMK using the prevailing exchange rates.

It is the first UnionPay Platinum Debit Card in Myanmar. As a platinum cardholder, you can enjoy not only favorable privileges from MAB but also UnionPay exclusive offers all year round.

For current MAB privileges, you will get MAB iBanking account for free of charge and dining discounts from Fuji coffee house, Signature Fine Dining and The Garden Bistro, Hilton’s chain of Hotels and The Link Hotels in Myanmar and many more (T&C apply). For more info, please visit www.mabbank.com

MAB MPU Debit Card MAB MPU-UnionPay Platinum Debit Card

• Can be used locally and overseas.
• Platinum Debit Card (you are greeted with very personalized solutions to suit your everyday lifestyle ranging from luxury travel and accommodation, fine dining to shopping, and more).

MAB Credit Card is an internationally use credit card which can be used for payment of goods & service or cash withdrawal. MAB Mastercard Credit Card provides a convenient way of taking loan from a bank to pay for personal use. You can do payment with these cards for Mastercard logo locations in everywhere both in local and in foreign country.

MAB Lady’s Mastercard Credit Card offered with 3 Keys Benefits such as 1) Perpetual Annual Fee Waived 2) Accelerated MAB Rewards Points and 3) Exclusive Discounts & privileges.

1. Perpetual Annual Fee Waived
   If customer spends in 60 million per year which is with both principal and supplementary card then annual fee waived will apply for the following year. (Note: for this year till to Sep 2021, all of new credit card customers can enjoy to first year annual fee waived no matter how much they spend.)
2. Accelerated MAB Rewards Points
   2 x MAB points for overseas spend (Merchant Location or Merchant website outside of Myanmar) for POS and E-commerce transactions only.

Two types of credit cards offered by MAB bank are Mastercard Classic Credit Card and Mastercard Platinum Credit Card.

The minimum age for principal applicant is 21 years old and the minimum monthly income for Classic Card is MMK 250,000 and Platinum Card is MMK 1,500,000.

An additional credit card that you can apply for family member which issued under the same account as the primary cardholder and the credit limit is shared between primary and supplementary cardholder.

Principal cardholder’s spouse, parents or children who are 16 years old and above are eligible to apply for this card.

Contactless payments use short-range wireless technology to make secure payments between a contactless card or payment-enabled device and a contactless-enabled checkout terminal. When you tap your card or device near the Contactless Symbol, your payment is sent for authorization. Simply tap your Mastercard contactless enabled card in front of a secured reader and you are on your way!

Any interested customer, who meets the criteria of eligibility with required documents. The approval of the application and the credit limit is subject to the Bank’s discretion.

• Eligible to 21 years old and above.
• Must be Myanmar citizen
• Income must be minimum 250,000 kyat for Classic Card Holders
• Income must be minimum 1,500,000 kyat for Platinum Card Holders

The transaction currency for domestic transaction is at the discretion of merchants accepting the card for payment. It can either be on MMK or USD. If the transaction currency is USD, this will be converted to equivalent to MMK using prevailing exchange rate.

The transaction currency for overseas transactions depend on transaction currency of the respective countries. The transaction currency will be converted to MMK using the prevailing exchange rate set by Mastercard International.

The billing currency shown in your statement of account is, therefore, always MMK.

Credit Limit is the available amount you can spend on your credit account. It depends on the types of cards, the maximum credit limit is 2,500,000 kyats.

It is allowed to use for 5 years. (Card Duration is on the card).

• For Classic Card holders – Up to 10% discount from selected dining merchants
• For platinum card holders – Up to 20% discount from selected dining merchants
• Mastercard Global Services.

2 supplementary cards can be applied.

The interest free period ranges from 15 to 45 days depending on day the transaction is performed. Interest free period will only be applicable to purchase transactions only provided full payment is made. For ATM Cash Withdrawal transactions, the interest runs from the date of transaction.

The prevailing interest is 16% per annum and it is calculated on a daily rest basis. However, the interest rate may be subject to change.

For now, the statement billing date falls on the 25th of each month. However, this may be changed at the Bank’s discretion and you will be notified of any such change.

If customers don’t make the full payment or minimum payment on due date, late fee and a penalty fee will be levied.

The minimum payment due is 10% of the total amount appearing in the card statement of the account by the stipulated payment due date.

A Penalty fee is charged when you fail to make the full payment by the payment due date. If only minimum payment is made on payment due date, a 1% penalty fee will be charged on your credit card account.

A 2% late fee is charged if you fail to make the minimum payment on payment due date. To avoid paying late fee, please ensure you make the minimum payment by payment due date.

This could be due to many reasons, some of which are:

• Incomplete application form
• Incomplete supporting documentation
• Absence of documentary proof of income
• MAB’s application criteria not fully met

MAB Branch staff will assist you to activate the card at the time you call at the branch to collect your card. You will be immediately requested to change your PIN to a PIN of your choice at the branch ATM.

PIN means the 6-digit personal identification number issued to the cardholder to enable the cardholder to use the Card through an ATM.

You can change your PIN No. using any MAB ATM.

You can request a PIN change at any MAB branch.

You can make repayment to your card account using the following modes:

• Internet Banking
• Direct Debit Authorization
• Cash/ MAB cheque at any MAB branches

If you exceed your credit limit, an Over limit fee will be charged, calculated at 2% on the amount in excess of your credit limit.

The principal cardholder is fully liable for all outstandings due on the card including outstandings due on all supplementary cards tagged to the primary card.

You can block your card yourself via Internet Banking or call our Customer Help desk Service (Telephone No: (+951- 8610 612) to report the lost or stolen of the card.

You may visit any MAB branch or make a call to our Customer Help desk Service (Telephone No: +951- 8610 612) to request a replacement card.

Please visit our website (www.mabbank.com) or make a call to our Customer Help desk Service (+951- 8610 612)

Please visit fees and charges section for more details.

The process will take 1.5 month approximately for Platinum credit card applicants and for Classic credit card applicants.

This card is only for Ladies, therefore male customers are only applicable to apply for our MAB Visa Credit Card at the nearest branches.

Card application can take up to 1 and half months depending on our management team’s decision.

Same as MAB VISA Credit Card

Same as MAB VISA Credit Card

The requirement for this card change is 10,000 Myanmar Kyats.

Note: if the card is lost there will be a lost card fee which is 25,000 Myanmar Kyats.

Contactless payments use short-range wireless technology to make secure payments between a contactless card or payment-enabled device and a contactless-enabled checkout terminal. When you tap your card or device near the Contactless Symbol, your payment is sent for authorization.

Contactless payments are fast, convenient, secure and innovative which makes them ideal for places like fast food restaurants, grocery stores, taxi cabs and more.

MAB Mastercard prepaid card is available for USD currency.

You can check your balance at the nearest MAB ATM and from your MAB i-banking.

Remarks: Cardholders who don’t have MAB I-banking, need to apply to view the transactions.

You may check your transaction, card lock etc. on MAB i-banking.

You can apply at any of your any preferred MAB branches.

Yes, once you have received your Mastercard prepaid card you may start using it. But please activate first at any MAB branches before you start using it.

Yes, you will need to activate your MAB prepaid card at the branch.

Please bring your NRC original when you come and collect your Mastercard Prepaid Card.

Yes, there are. We subscribe our MAB prepaid card details fees and charges on MAB website.

The exchange rate is determined by Visa/MasterCard. Please note that there’s cross border service fees (it is subjected to Market Rate).

There will be cross-border service fees (it is subjected to Market Rate) and other overseas bank charges.

If and when you lose your cheque book (or) saving passbook, please contact to our 24/7 Call center (or) inform nearest branch as soon as possible. You can apply for a replacement book at the account holding branch.

There are the copies of guardian’s NIRC card and the birth register.

MAB requires full information such as, name, NRC, contact details and transfer amount of cash.

MAB requires full information such as, Hire Purchase Application, Sales Contract (or) Sales Invoice, Employer Company Information, NRC and Household Certificate.

Yes, you can make remittance with NRC Card if you do not have a MAB Bank Account.

MAB iBanking (Online Banking) is a banking service offered through the convenience and privacy of any Internet-enabled device. You can do secure banking transactions anywhere in the world at anytime.

MAB iBanking offers most of the banking services online. Some of the services are account/balance inquiry, fund transfers between own account, other MAB, multiple transfer, quick transfer, other bank account transfer, fixed deposit, account activity, etc.

Once your account has been created, you will receive login information such as username via sms and password link via email. You can create a password by clicking the password link in your email.

Customers accounts do not need to link as the accounts will be automatically displayed.

Retail Customers accounts do not need to link as the accounts will be automatically displayed. However, based on the joint account holder type, the inquiry and transaction allow for the iBanking shall be various.

Yes. MAB iBanking services can be accessed through the internet from overseas.

Yes. Most of the services through iBanking are available 24/7 except for scheduled downtime for maintenance. Please refer to our announcements for any such downtime.

The application can be downloaded under the name of “MAB iBanking”, from both the App Store and the Play Store.

MAB iBanking application is compatible with latest software version and one lower version, as well as the most recent software versions.

Yes, MAB iBanking can be used on any Internet-enabled device: computer, laptop, mobile phone (Android or iOS), and tablet for retail accounts.

You can enable your biometric (facial ID or finger print) as per your device capability.

Please click the “Forgot Password” button in the Login screen. Then type your username and date of birth and then click “Submit.” The link to generate a new password will be sent to the registered email.The validity of link is only 24 hours. If you do not use this link within 24 hours, it will expire.

Please click the “Forgot Username” button on the Login screen. Then type your email and date of birth and then click “Submit.”
The username will be sent to your registered mobile number and email.

No. You cannot change your username.

Yes. You can change your password.

Through iBanking services, you can access all accounts (regardless of currency) you have in MAB Bank. Considering the nature of accounts and currency, there might be some restrictions on cross-account transfers.

You can visit the nearest MAB branches to register for iBanking services.

You must have an Email, NRC, Mobile Number and a bank account with MAB in order to open a retail account at respective MAB branches.

This is currently unavailable.

No, you don’t need to use e-Token for retail accounts.

You need to create a beneficiary to transfer from “Transfer Money”, while “Quick Transfer” can be transferred directly to another party without beneficiary maintenance.

The Multiple Transfer is where you can transfer up to 5 beneficiaries in one transaction. You can pay by creating multiple beneficiaries first.

A Quick Transfer is a sort of direct transfer in which you can pay without having to create beneficiaries.

You can make future payments by setting up a schedule in My Schedule Transfer. You can set the payment in “Transfers >>Transfers >> Schedule Transfers-Existing Beneficiary or Own or Quick Transfer”.

My Schedule Transfer is where you can set up repeat future payments, while Pay Later is where you can make future payments for one exact date only.

Yes.You can transfer to other local banks with MAB iBanking.
You can set the payment in “Transfers >> Transfers >> Quick Transfer >> Domestic”.

Other Local Bank Transfer/Domestic Transfer (Retail Customer)
-Maximum amount per day (Daily Limit) MMK 10,000,000
-Maximum amount per transaction (per Txn Limit) MMK 10,000,000
-Transaction Fee – MMK 2,000 per transaction

The principal amount was reverted due to incorrect receiver account information.Verify the Bank A/C No, Bank Name, Branch Name, Transfer Amount, and ensure the receiver account is not dormant before the transaction.

You can transfer to the following (15) banks:

• A Bank (Ayeyarwaddy Farmers Development Bank)
• KBZ Bank
• Myanma Tourism Bank
• Myawaddy Bank
• Rural Development Bank
• Shwe Rural and Urban Development Bank
• Tun Commercial Bank
• UAB Bank
• Yoma Bank
• Myanmar Oriental Bank
• Mineral Development Bank
• CB Bank PCL
• KB Bank Myanmar
• Glory Farmer Development Bank
• Ayeyarwady Bank Public Company Ltd

No, the charges for completed transactions will not be refunded, only the principle amount will be credited to your account.

You can check your transaction records at “Account Activity” and “Payment Status Inquiry”.

You can check in Account Activity.

You can view the account activity from the account opening date and up to 90days each time.

Manage Beneficiary is a process that needs to be set up to pay to another party.
Favorite is a feature where customers can save the transaction to be able to pay again. Favorites can be saved only after the transaction is done.

No, you cannot. This service is currently unavailable.

Yes, you can make credit card repayment via iBanking.

Yes, you can.

Yes, you can.

You have to log in to your iBanking account and click “QR Scan” icon in Post Login.

The limit and fee for Scan To Pay
-Maximum amount per day (Daily Limit) MMK 10,000,000
-Maximum amount per day (Daily Limit) MMK 10,000,000
-Maximum transaction per day 100 Transactions

To pay a Skynet bill with MAB iBanking, you only need the Bar Code number on the back of your Skynet device.

When paying Skynet bill with MAB iBanking, you can pay at least 1 month up to 12 months as you want.

Yes.You will receive the receipt after successful payment.

If you choose the wrong region of the township that you want to make for electricity bill payment, the system will display a pop-up error text and you will not be able to continue.

It refers to the numbers under the Barcode of the meter bill slip.

Yes.you can, therefore, you must check carefully before paying. If you pay again, you must contact the relevant bank to resolve it.

You can contact to our MAB hotline number (+951 8610612 ) or email at [email protected] for account lock/ unlock matters.

The validity of OTP in payment transactions is only 3 minutes. If you do not use within 3 minutes, it will expiry.

Your password should:
• Have 6 to 12 characters.
• Have uppercase (minimum 1 mandatory).
• Have lowercase (minimum1 mandatory).
• Have numbers (minimum 1 mandatory).
• Have special characters (minimum 1 mandatory).
• Not be a common password such as your name, birthday, etc.
• (Do not share your password with anyone to protect your security)

No, you cannot log in to two devices simultaneously.

For security reasons, you cannot change your mobile number and email address online. If you want to change those, please go to the nearest MAB branch.

Always check the incoming email address is from the bank’s official one ([email protected]). Bank will never ask you to click on any links or hyperlinks sent in email to update or access any information. These links can redirect you to a scammer’s or phishing page. So ensure not to click any links. Always visit and log in to iBanking from the bank’s official website (www.mabbank.com). Please immediately contact the bank’s customer service in 01-8610612 for any suspicions or queries.

_ Never share your user credentials (Password or OTP) with anyone.
_ Avoid using internet banking services from public computer like Cyber Cafes, unattended terminals, other people’s PCs, etc.
_ Never click on any unsolicited links, pages, offers, etc. These may contain viruses or phishing links where you may reveal your iBanking credentials to fraudsters.
_ To the extent possible, always use your personal computer to access secured banking services.
_ Keep your PC always updated with antivirus to prevent from any viruses or malwares.
_ Never reveal your banking information to anyone.
_ Never use common or easy to retrieve passwords. Make your password combination strong with alpha-numeric and special characters with upper and lower case.
_ Never hand over your mobile phone to anyone unlocked. They can have access to your account credentials and e-Tokens.
_ Keep your passwords changed regularly. This will prevent fraud, as others cannot access your account even if they know your old password.

You should contact the MAB Call Center first or visit nearest MAB branches.

All iBanking transactions and transfers must be verified with authorized credentials (User Name, Password and OTP). It is your responsibility to secure your authorized credentials. Hence, any transaction liability associated with compromised credentials remains with the respective account holder.

There will be multiple levels of security barriers for anyone to use your MAB iBanking installed in your lost mobile phone.
1. Your phone will be locked so that someone else cannot access it.
2. They need to have access to both your user name and password to login to MAB iBanking.
3. It is better to inform the bank about lost devices and lock your iBanking account as soon as possible.

To open a corporate account, you must have an email address, NRC, mobile number, and a bank account with MAB. Additionally, the signatures of authorized signatories, along with other relevant documents (such as board minutes/authority, Maker & Approver details, etc.), are required to open the account at the respective MAB branches.

The major services available from Corporate iBanking are:
– Account Details
– Account Activities
– Bulk Payment
– Loans and Finances
– Transfer services (Own, internal, multiple & quick transfer)

There is no fee for Corporate iBanking service registration.

Once your account has been created, you will receive login information such as username via sms and password link via email. You can create a password by clicking the password link in your email.

The company’s authorized person can define which accounts they would like to display in iBanking and can request linkage at branches.

No, personal accounts cannot be linked with corporate users.

To control transactions’ security through internet banking services for corporate accounts, we have introduced multiple roles with different authorities. The Maker role can only create transactions whereby Checker/ Approver can approve the transactions. This enables dual control of the company account.

MAB e-Token is an authenticator application that generates verification code whenever you are doing transactions.

The application can be downloaded under the name of “MAB e-Token”, from both the App Store and the Play Store.

You must use the username and password that you have created for an iBanking account in order to register the e-Token.

The Verification Code from the e-Token App will be automatically generated by the system and must be used within 30 seconds.

For security reasons, if you enter the wrong PIN number three or more times to login, you need to re-register.

This is not available. Only a single device can be used at a time, and the valid verification code is from the most recent device.

This service is currently unavailable.

This service is currently unavailable.

Yes, you can make payment from “Loan and Finance Function”.

This service is currently unavailable for corporate user.

Yes. MAB iBanking services can be accessed through the internet from overseas.

Through iBanking services, you can access all accounts (regardless of currency) you have in MAB Bank. Considering the nature of accounts and currency, there might be some restrictions on cross -account transfers.

You can check your records at “Account Activity” and “Payment Status Inquiry”

You need to create a beneficiary to transfer from “Transfer Money”, while “Quick Transfer” can be transferred directly to another party without beneficiary maintenance.

The Multiple Transfer is where you can transfer up to 5 beneficiaries in one transaction. You can pay by creating multiple beneficiaries first.

A Quick Transfer is a sort of direct transfer in which you can pay without having to create beneficiaries.

You can make future payments by setting up a schedule in My Schedule Transfer. You can set the payment in “Transfers” >>“Transfers” >> “ Schedule Transfers-Existing Beneficiary or Own or Quick Transfer”.

My Schedule Transfer is where you can set up repeat future payments, while Pay Later is where you can make future payments for one exact date only.

Manage Beneficiary is a process that needs to be set up to pay to another party. Favorite is a feature where customers can save the transaction to be able to pay again. Favorites can be saved only after the transaction is done.

Yes. Most of the services through iBanking are available 24X7 except for scheduled downtime for maintenance. Please refer to our announcements for any such downtime.

You can contact to our MAB hotline number (+951 8610612 ) or email at [email protected] for account lock/ unlock matters.

For security reasons, you cannot change your mobile number and email address online. If you want to change those, please go to the nearest MAB branch.

Please click the “Forgot Password” button in the Login screen. Then type your username and date of birth and then click “Submit.” The link to generate a new password will be sent to the registered email. The validity of link is only 24 hours. If you do not use this link within 24 hours, it will expire.

Please click the “Forgot Username” button on the Login screen. Then type your email and date of birth and then click “Submit.”

No. You cannot change your username.

Yes. You can change your password.

Your password should:
• Have 6 to 12 characters.
• Have uppercase (minimum 1 mandatory).
• Have lowercase (minimum1 mandatory).
• Have numbers (minimum 1 mandatory).
• Have special characters (minimum 1 mandatory).
• Not be a common password such as your name, birthday, etc.
• (Do not share your password with anyone to protect your security)

No, you cannot log in to two devices simultaneously.

You can check in Account Activity.

You can view the account activity from the account opening date and up to 90 days each time.

Always check the incoming email address is from the bank’s official one ([email protected]). Bank will never ask you to click on any links or hyperlinks sent in email to update or access any information. These links can redirect you to a scammer’s or phishing page. So ensure not to click any links. Always visit and log in to iBanking from the bank’s official website (www.mabbank.com). Please immediately contact the bank’s customer service in 01-8610612 for any suspicions or queries.

_Never share your user credentials (Password or OTP) with anyone.
_ Avoid using internet banking services from public computer like Cyber Cafes, unattended terminals, other people’s PCs, etc.
_ Never click on any unsolicited links, pages, offers, etc. These may contain viruses or phishing links where you may reveal your iBanking credentials to fraudsters.
_ To the extent possible, always use your personal computer to access secured banking services.
_ Keep your PC always updated with antivirus to prevent from any viruses or malwares.
_ Never reveal your banking information to anyone.
_ Never use common or easy to retrieve passwords. Make your password combination strong with alpha-numeric and special characters with upper and lower case.
_ Never hand over your mobile phone to anyone unlocked. They can have access to your account credentials and e-Tokens.
_ Keep your passwords changed regularly. This will prevent fraud, as others cannot access your account even if they know your old password.

You should contact the MAB Call Center first or visit nearest MAB branches.

All iBanking transactions and transfers must be verified with authorized credentials (User Name, Password and OTP). It is your responsibility to secure your authorized credentials. Hence, any transaction liability associated with compromised credentials remains with the respective account holder.

There will be multiple levels of security barriers for anyone to use your MAB iBanking installed in your lost mobile phone.
1. Your phone will be locked so that someone else cannot access it.
2. They need to have access to both your user name and password to login to MAB iBanking.
3. It is better to inform the bank about lost devices and lock your iBanking account as soon as possible.

MAB Home Loan is where MAB supports the customers to purchase a residence without paying the total selling price in one lump.

MAB allows the customers to purchase a residence such as Condos/Apartments or landed properties from authorized developers.

You must be of Myanmar nationality, between the age of 24-55 years old. For more information, please contact to MAB Call Center at (+95) 18610612 or email to [email protected].

Yes, any immediate family member with a regular income can be a co-applicant for Home Loan application.

Yes, we need at least two guarantors for Home Loan Application.

We provide multiple channels for your loan repayment.

• MAB Branches
• MAB mobile banking
• MAB ibanking
• Agency Banking

Bank will inform the customer within 10 working days whether it is approved or rejected.
However, according to the customer’s completed documents submission, the loan approval date may be deferred.

(Requirements of Customer)

1. A copy of NRC, A copy of household list
2. Letter of employment or contract (must show employed date, designation, salary and confirmation of employment)
3. Pay slips/bank statement for 3 months
4. Tax payment slips for 3 months
5. Company Documents from DICA
   • Company Profile
   • Filing History
   • Address
   • Officers
   • Shareholdings
   • Company Authority
   • Members
   • Documents
     • Copy of Officers ID’s
     • Company Constitution
     • Certificate of Incorporation
6. Other Source of Income
7. Most recent audited financial statements for the company owned or company license
8.  Bank Statements for 3 Months
9. Tax payment slips for 3 years
10. BOD Resolution (All directors need to sign for initial)

In case, there is some issue or default regarding the HP/AF Finance, company will take full responsible for it.

For 2 Guarantors

• A copy of NRC of guarantor
• A copy of household list of guarantor

Note: “*’’ Mandatory Documents.

The customer can make a phone call to the bank and ask for the information that they will need in the application process or go to the authorized developers to get detail about the home loan application.

If the customer’s submitted documents are not covered enough for credit assessment, MAB may ask customers to provide additional documents.

• Grant/Leasehold Land
• Freehold Land
• YCDC Land
• DUHD Land

The customer can apply the MAB Home Loan via MAB bank branches or from our authorized developers.

Yes, the customer needs to have fire insurance from an insurance company authorized by MAB for Home Loan.

Yes, under the regulations of Internal Revenue Department, stamp duty shall be paid by the customer according to the rules and regulation of Internal Revenue Department and Sales & Purchase Agreement must be officially registered as a part of the loan process.

MAB will provide a monthly repayment schedule once the Home Loan application gets approval. It can be checked via ibanking.

Amortization method is used for MAB Home Loan.

The benefit of using an amortization schedule is that the interest is calculated monthly on the remaining principal amount.

If the customer would like to ask for more details, the customer can go to the branches or call the call center.

Yes, Customer may require to pay higher percentage of down payment to the bank to fulfill DSR ration for loan repayment.

The property which are not included in MAB accepted land types or the property ownership documents are not qualified enough to evaluate for loan assessment.

The customer will receive the ownership documents once the repayment
(Principal + Interest) and other outstanding balances have been paid to the MAB.

MAB Auto Finance is where MAB supports the customers to purchase vehicles without paying the total selling price in one lump.

MAB bank allows you to purchase from various brand new cars from our authorized dealers.

You must be a Myanmar nationality, between age age 24-55 years old. For more information, please contact to Call Center (+95) 18610612 or email to [email protected].

Yes, it is but it depends on the customer’s documents requirement. (Final decision made by MAB will be validate.)

We provide multiple channels for your loan repayment.

• MAB Branches
• MAB mobile banking
• MAB ibanking

Bank will inform the customer within 10 working days whether it is approved or rejected.
However, according to the customer’s completed documents submission, the loan approval date may be deferred.

(Requirements of Customer)

1. A copy of NRC, A copy of household list
2. Letter of employment or contract (must show employed date, designation, salary and confirmation of employment)
3. Pay slips/bank statement for 3 months
4. Tax payment slips for 3 months
5. Company Documents from DICA
   • Company Profile
   • Filing History
   • Address
   • Officers
   • Shareholdings
   • Company Authority
   • Members
   • Documents
     • Copy of Officers ID’s
     • Company Constitution
     • Certificate of Incorporation
6. Other Source of Income
7. Most recent audited financial statements for the company owned or company license
8.  Bank Statements for 3 Months
9. Tax payment slips for 3 years
10. BOD Resolution (All directors need to sign for initial)

In case, there is some issue or default regarding the HP/AF Finance, company will take full responsible for it.

For 2 Guarantors

• A copy of NRC of guarantor
• A copy of household list of guarantor

Note: “*’’ Mandatory Documents.

Once the customer has paid full repayment (Principal + Interest) to MAB, the customer will get the ownership book.

Yes, an early repayment fee of 1% is applicable on the repaid principal.

Yes, there are late payment fee and penalty fee and overdue amount will be charged by MAB.

• Quick and Smooth Process
• Fixed Monthly Installment Plan
• Tenor up to 5 Years
• Minimum Down Payment 30%

MAB bank only allows to apply Auto Finance from our authorized dealers.

The customer should apply Auto Finance via MAB branches or authorized dealers.

The customer can check the status of Auto Finance application by calling the MAB branches where they have submitted their loan application.

MMQR is a national QR payment system introduced under the supervision of the Central Bank of Myanmar (CBM). It allows customers to make cashless payments between different banks and mobile wallets using a single QR system.

Yes. MMQR is regulated and supervised by the Central Bank of Myanmar, ensuring secure and reliable transactions.

Customers can pay using their preferred Mobile Banking or Mobile Wallet apps. Merchants only need one MMQR code to accept payments. Merchants may also receive additional services provided by MAB.

MMQR allows users to make payments using any Mobile Banking or Mobile Wallet app. It supports digital payments at small shops, markets, and rural areas, helping more people access financial services.

Payments can be made at any shop displaying the Myanmar Pay MMQR logo or MMQR logo using participating banks, Mobile Banking apps, and Mobile Wallets.

The minimum payment amount is MMK 100. The maximum limit is MMK 10,000,000 per transaction and per day.

Open a compatible Mobile Banking or Mobile Wallet app, select “Scan QR” or “Scan to Pay,” scan the merchant’s MMQR code, enter the amount and PIN, and confirm the payment.

You can contact the MAB Call Center at 01-861 0612 for 24-hour support.

A payment receipt will appear in your Mobile Banking or Mobile Wallet app. You can also check the transaction history in the app.

User information is protected under strict data security policies of the Myanmar Pay Digital Payment System.

Business owners can apply online via (link ………… ) or contact the MAB Call Center at 01-861 0612 for assistance.

Business owners need their National Registration Card (NRC) and relevant business licenses, depending on the business type.

Payments can be made at all shops and businesses displaying MMQR signs or stands.

No. MMQR works with your existing Mobile Banking or Mobile Wallet apps. No new account or registration is required.

A small Merchant Discount Rate (MDR) may apply, depending on the business type. During promotions, MAB may waive or reduce the fees.

No. MMQR payments can be made at any time.

Please contact the MAB Call Center at 01-861 0612. The issue will be reviewed and resolved accordingly.

Currently, MMQR supports payments in Myanmar Kyat only.

Yes. Payments are credited on the same day.

Yes. Funds can be transferred immediately through MAB Mobile Banking or Internet Banking, subject to applicable transfer limits.

No. MMQR can only be used within Myanmar at this time.

MAB Mobile Wallet is a secure digital wallet that enables users to access banking and payment services such as money transfers, receiving funds, and bill payments anytime and anywhere using a mobile phone, 24/7.

MAB Mobile Wallet is compatible with both Android and iOS smartphones.

You can register and open a mobile wallet by yourself. First, download the MAB Mobile Wallet App from the Google Play Store or Apple Store, and then complete self-registration process.

Yes, you can register as a MAB Mobile Bank Customer even you don’t have any MAB CASA account. If you want to register MAB Mobile Account, download the App from Play store, choose “ I want to create new wallet account” and fill up the required information properly.

NRC (or) Driving License, Passport (for foreigners only), and a registered mobile phone number are required.

Yes, you can register as a MAB Mobile Wallet Customer even without a MAB CASA account. To register, download the app from the Google Play Store or Apple Store and fill in the required information accurately.

Yes. you need an internet connection to use MAB Mobile Wallet App.

To cash in to your MAB Mobile Wallet, you can visit any MAB Bank branch or any True Money agent shop across Myanmar, or transfer funds directly from your linked MAB bank account with ease.

To withdraw cash from your MAB Mobile Wallet, you can visit any MAB Bank branch or any True Money agent shop across Myanmar.

You can transfer money directly from your MAB Mobile Wallet or to someone who does not have a MAB Mobile Wallet. To transfer money, log in to MAB Mobile Wallet App, tap Transfer”, enter recipient’s mobile phone number, and verify using your 6-digit PIN.

You can change your PIN by going to MAB Mobile Wallet > Account > Change PIN under Security and following the on-screen steps.

You can access and review each transaction in your MAB Mobile Wallet. You also have the option to share the detailed transaction information if needed.

If you lose your mobile phone, please contact the MAB call center at 01 8610612 to temporarily deactivate your account. Our service is available 24/7. We also recommend keeping your PIN confidential and never storing your login credentials in a memo pad of your mobile device, as this information could be accessed by others.

You may only purchase items via MAB Mobile Banking Services at shops registered with MAB Mobile Banking services that have a valid merchant code.

Yes, your MAB Mobile Banking account can be linked to current and saving accounts and this can be done at all MAB bank branches. Unfortunately, we are unable to link your MAB Mobile Banking account to accounts registered under other banks.

By linking MAB mobile account with your CASA account, you can do banking services like send to own account, Send to other MAB Account and check CASA account statement and balance from your mobile phone without visiting to Bank.